A Fengbao 21 V cordless tool brand, trade and manufacturing in oneSupply to five Central Asian countries

WhatsApp+86 186 6191 1248+86 130 1249 4090sales@leiyupowertools.comMonday to Sunday, 09:00-21:00 (UTC+5)

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After-sales centre

Already using LEIYU? Manuals, warranty, spare parts and documents, handled start to finish by the same contact person.

XLY-21-13
Key points
  • Batteries and chargers carry a 1-year warranty, with a warranty card in the case; if other parts of the tool are defective, we send replacement parts.
  • Wear parts: supplied by model.
  • If something arrives faulty, send photos or a video; once confirmed, replacement parts are included with the next shipment.
  • Documents are checked per model: UN38.3 and MSDS are sent with the quotation.
  • Manuals are available in Russian and English and can be downloaded from the downloads page.
  • We communicate in Chinese, Russian, English, Kazakh and Uzbek and reply within 2 hours, Monday to Sunday; one contact person follows you from enquiry to after-sales.

Four things after delivery

Manuals, warranty, spare parts, documents.

XLY-1000 brushless impact wrench

One contact handles all four: send the order number, model and photos to get it done.

Manuals and documentsThe catalogue, spec sheets and compatibility chart can be downloaded now; Russian and Kazakh manuals and labels can be prepared with the order.WarrantyBatteries and chargers have a 1-year warranty; if other parts of the tool are defective, we send replacement parts.Spare parts requestSend the model and a photo of the part; once confirmed, the part is sent for that model.DocumentsUN38.3 and MSDS documents are checked per model and provided with the quotation.
  • WarrantyBatteries and chargers carry a 1-year warranty, with a warranty card in the case; if other parts of the tool are defective, we send replacement parts.
  • Replacement for faulty partsIf you find a problem when unpacking, send photos or a video. After confirmation, replacements are included with the next shipment.
  • Batteries and accessoriesBatteries, chargers and wear parts can be replenished by model, with availability confirmed for the order; wear parts are supplied by model.
  • DocumentsUN38.3 and MSDS documents are checked per model and provided with the quotation.
  • Five languagesChinese, Russian, English, Kazakh and Uzbek on WhatsApp; replies within 2 hours, Monday to Sunday.
  • Product informationActual videos, product images and specification sheets are provided by model.

Warranty terms

Batteries and chargers: 1 year each; if other parts are defective, we send replacement parts.

LEIYU 21 V 8.0 Ah battery

If something goes wrong, send us photos or video first; we assess it and handle it on the terms below.

Battery pack
Covered for 1 year. Batteries with water damage, drop damage or a replaced housing are not covered.
Charger
Covered for 1 year. Chargers with water damage or a cut or broken cable are not covered.
Other parts
If a part is defective, we send the matching replacement part: send us the model number and photos or a video, and once the defect is confirmed, LEIYU sends the part for that model with the next shipment.
Long-term storage
Recharge a battery pack that sits unused for a long time.

How to request spare parts

Model, photo of the part, order number.

XLY-26-2 two-mode brushless rotary hammer

LEIYU sends the parts for each model. Send three things with your request: the model, a photo of the part to be replaced, and the order number or purchase date. We check the part against the model and confirm availability and how it will ship. Wear parts are supplied by model.

Batteries and chargers can be reordered on their own; just state the capacity and quantity. Existing customers without an order number can send a photo of the tool's nameplate instead.

Request spare partsWhatsApp

How we handle a problem

  1. Send to usSend the order number, model, quantity and photos or videos via WhatsApp.
  2. Regular contactThe same contact follows the process from start to finish, so you do not need to explain everything again.
  3. Progress updatesWe tell you which stage your case is at and when it should be resolved, without you having to ask.
  4. Confirm proposalReplacement parts, repairs or exchange, and any costs, are agreed before action is taken.
Contact after-sales supportSubmit online

Documents checked per model

UN38.3, MSDS.

LEIYU 21 V 8.0 Ah battery

Tell us the models and destination country when you ask for a quote: UN38.3 and MSDS documents are checked per model and sent with the quotation; Russian and Kazakh manuals and labels can be prepared with the order.

UN38.3
Lithium battery transport test summaryChecked per model, provided with the quote
MSDS
Safety data sheetChecked per model, provided with the quote
Cordless tool import document checklist

Downloads

All documents
LEIYU product catalogue 2026Product pictures, specifications, battery options, kit weights and carton quantities for all 29 models. PDF, 3.0 MBIn RussianLEIYU wholesale order formEnter quantities per model; cartons and kit weights are calculated for you. XLSX, 14 KBIn Russian21 V battery platform compatibility chartWeights of all four batteries and the models they come with, on one page. PDF, 284 KBIn RussianUser manual (Russian)Safety and use of drills, impact wrenches, angle grinders, circular saws and blowers, battery charging, warranty card and customer copy; 11 pages. PDF, 1.2 MBUser manual (English)Safety and use of drills, impact wrenches, angle grinders, circular saws and blowers, battery charging, warranty card and customer copy; 11 pages. PDF, 1.1 MBHigh-resolution product image pack8 ZIP archives by product group, graphite and white backgrounds, with a photo indexDocuments (UN38.3 / MSDS)Checked per model, provided with the quote
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